Privacy Policy
Keeply is a small, honest software product. Here's exactly what we collect, why, and what we never do — in plain language, not legalese.
Who we are
Keeply is a software product made by Crush Digital Atelier. It gives a service business — an HVAC, plumbing, electrical, or lawn-care company — its own branded maintenance-membership club: a join page, billing, and the reminder and renewal work run behind it.
This policy explains what information Keeply collects, why, and what we do and don’t do with it. If anything here is unclear, email eric@fastlanesites.com and a human will answer.
What we collect
Only what’s needed to run the service:
- Operator account info. When a business signs up, we store its name, business name, email, phone, a hashed password (never plain text), and the plan and branding settings it configures.
- Member contact & payment metadata. When one of your customers joins your club, we store their name, email, phone, service address, chosen plan, visit history, and payment status. Payments run through Stripe — we never see or store card numbers.
- Activity records. A ledger of events that keep your dashboard honest: join-page views, payments, reminders sent, renewals, and cancellations. We log these on our own servers — there are no third-party analytics or advertising trackers on Keeply.
Card payments run through Stripe
All member billing is handled by Stripe, a PCI-compliant payment processor. Card numbers go straight from your customer to Stripe and never touch our servers. We store only the Stripe reference IDs and the payment outcomes (paid, failed, recovered) needed to run billing, receipts, and the payment-reminder ladder. Stripe’s handling of card data is governed by Stripe’s own privacy policy.
Transactional emails — a welcome note, visit reminders, payment reminders, and monthly recaps — are sent through Resend, an email delivery service. These are the operational messages your membership runs on. We don’t send marketing blasts to your members, and we don’t sell or share their email addresses.
What we don't do
- No advertising trackers, pixels, or third-party analytics.
- No selling, renting, or sharing of your data or your members’ data.
- No advertising cookies — the only cookie we set keeps you signed in (see below).
- No marketing to your members, and no poaching them. They’re your customers.
Cookies
Keeply uses a single, secure session cookie to keep operators and members signed in after they log in. It’s an httpOnly cookie — it can’t be read by scripts — and it carries no advertising or cross-site tracking. That’s the only cookie we set.
Where your data lives
Keeply’s application and database are hosted in Canada. Access is limited to the systems that run the service and to us as the operator of Keeply.
Who can see member data
A member’s information is visible to the business whose club they joined and to us as the service provider running the platform. Members can view and manage their own membership through the link in their emails. We don’t expose one operator’s members to another.
Keeping, exporting, and deleting data
Operators own their member relationships and can export their member list and history at any time. If you close your account, or you’d like your data — or a member’s data — exported or deleted, email eric@fastlanesites.com and we’ll take care of it. We keep data only as long as it’s needed to run the service or as the law requires.
Changes to this policy
If we change how we handle data, we’ll update this page and the “last updated” date at the top. Material changes will be reflected here before they take effect.
Contact
Questions about privacy, your data, or this policy? Email eric@fastlanesites.com.